
About ABJ Chapman Services
We Help Business Owners Stop Carrying the Entire Business Alone
ABJ Chapman Services is the team behind growing businesses.
We provide virtual assistance, bookkeeping, payroll administration, project management, website support, systems, marketing implementation, and fractional operations leadership through one trusted partnership.
Our clients come to us when the business has grown beyond what they can manage alone, but they are not ready to build a full internal department for every area that needs support.
Instead of hiring and managing several unrelated freelancers, they gain access to an experienced team that can step into the details, organize the moving pieces, and help keep the business running.
How ABJ Began
ABJ Chapman Services was officially founded in 2021, but the work behind it began several years earlier.
In 2017, our founder, Jade Nielsen, began working in business administration while attending college. She quickly saw how much small business owners were carrying behind the scenes. They were serving customers, managing employees, handling finances, responding to emails, solving problems, and trying to grow, often without enough reliable support.
Jade discovered that she enjoyed stepping into those gaps.
Her early experience included supporting a childcare business, helping a home-based bakery transition into a storefront, and assisting with financial organization for more than 70 small business clients through a marketing agency.
Each opportunity reinforced the same lesson: business owners rarely struggle because they lack ambition or ideas. They struggle because too much of the business still depends on them.
ABJ was created to change that.
What began as Jade personally helping business owners with administrative tasks has grown into a team capable of supporting multiple areas of a company’s backend operations.
More Than a Virtual Assistant Company
Virtual assistance remains an important part of what we do, but ABJ has grown far beyond traditional administrative support.
Our team can assist with:
Executive and virtual assistance
Email, calendar, and CRM management
Bookkeeping and financial administration
Invoicing and accounts receivable
Payroll administration
Project and operations management
SOP development and process improvement
Website development and maintenance
Systems, dashboards, and automation
Social media and marketing implementation
Team coordination and accountability
Fractional COO leadership
This range allows our clients to use the right person for each task instead of relying on one assistant to handle work outside their experience.
It also means the support can grow alongside the business. A client may begin with recurring administrative and bookkeeping needs, then expand into project management, team coordination, operational support, or executive leadership as the company becomes more complex.
Why the Name ABJ?
ABJ represents Alex, Brandy, and Jade.
The name reflects the family behind the company and the people who helped shape Jade’s approach to hard work, problem-solving, and business ownership.
Brandy brings a strong financial background to the company and leads much of ABJ’s bookkeeping work. She is QuickBooks-certified and helps ensure clients’ financial records remain organized, accurate, and current.
Alex has supported the vision behind ABJ from the beginning and represents the hands-on, figure-it-out mentality that continues to shape how our team approaches client problems.
What started as a family-supported idea has developed into a growing team united by one goal: helping business owners build companies that do not rely entirely on them.
Meet the Founder: Jade Nielsen
Jade is the founder and owner of ABJ Chapman Services.
After earning her Master’s degree in Engineering Technology in 2022, she transitioned fully from engineering into entrepreneurship. Her engineering background continues to influence how she approaches business problems, systems, project management, and process improvement.
Jade is not interested in giving business owners generic advice and leaving them to figure out the implementation alone.
She works best inside the business, helping identify what is not working, make decisions, organize priorities, assign ownership, and ensure the work moves forward.
As ABJ has grown, Jade’s role has also evolved. She now leads the company, oversees client strategy and operations, supports the ABJ team, and works directly with business owners who need a stronger operational structure behind their growth.
How We Work
We believe support should be personal, practical, and built around the way your business actually operates.
We do not force every client into the same systems or assume every company needs the same solution. We take time to understand your goals, team, workload, communication style, and current challenges.
From there, we help determine what needs to be delegated, documented, improved, built, or led.
Depending on your level of support, our team may handle recurring tasks, manage projects, maintain financial processes, coordinate employees and vendors, improve systems, or serve as an embedded operations partner.
Our goal is not to make your business dependent on ABJ.
Our goal is to create greater consistency, accountability, visibility, and freedom throughout your business.
What You Can Expect From ABJ
Real People Who Learn Your Business
You are not passed between anonymous contractors. Our team takes time to understand how your business works, what matters to you, and how you prefer to communicate.
The Right Person for the Work
Tasks are assigned based on the experience and strengths required, giving you access to broader support than one traditional virtual assistant can provide.
Strategy With Implementation
We do not only identify problems. When the work falls within our scope, we help build the solution, implement it, and keep it moving.
Support That Grows With You
Your business may not need fractional leadership today. It may simply need dependable help getting tasks completed. Our services are designed to expand as your needs and company evolve.
Respect for Your Time and Investment
We understand that every hour and every dollar matters to a small business owner. We prioritize the work that will create meaningful progress and communicate clearly about what is being completed.
You Built the Business. You Should Not Have to Carry Every Part of It.
Whether you need help managing the daily details, organizing your finances, completing stalled projects, supporting your team, improving your systems, or leading the next stage of growth, ABJ Chapman Services is ready to step in.
Let us handle the work behind the business so you can focus on leading it.
Book a free consultation to discuss the level of support your business needs.
